Wise

### Wise: User Guide #### **Getting Started:** 1. **Download the Wise App:** - Visit the App Store or Google Play Store. - Search for "Wise" and download the app. 2. **Create an Account:** - Open the Wise app. - Sign up using your email address or phone number. - Follow the prompts to complete your profile, including identity verification for security purposes. #### **Adding Money to Your Wise Account:** 1. **Link a Bank Account:** - Go to the "Add Money" section. - Select your preferred bank and follow the instructions to link your account. 2. **Add Funds:** - Choose the amount and currency you want to add. - Confirm the details and complete the transaction. #### **Sending Money Internationally:** 1. **Initiate a Transfer:** - Go to the "Send Money" section. - Enter the recipient’s details (name, bank account, etc.). 2. **Choose the Amount:** - Specify the amount you want to send and the currency. - The app will show the exact amount the recipient will receive, including fees. 3. **Confirm and Pay:** - Review the details. - Confirm and complete the payment using your linked bank account, credit card, or debit card. #### **Using the Wise Debit Card:** 1. **Order Your Card:** - Navigate to the "Cards" section. - Follow the instructions to order your Wise debit card. 2. **Activate Your Card:** - Once you receive your card, go to the "Cards" section. - Enter the activation code included with your card. 3. **Spend and Withdraw Money:** - Use your card to pay in local currency anywhere in the world. - Withdraw cash from ATMs in over 150 countries. #### **Managing Multiple Currencies:** 1. **Hold Multiple Currencies:** - Go to the "Balances" section. - Add different currencies to your account. 2. **Exchange Money:** - Select the currencies you want to exchange between. - Confirm the exchange rate and complete the transaction. #### **Receiving Money:** 1. **Get Local Account Details:** - Go to the "Balances" section and select a currency. - Get local bank details for the UK, US, Europe, and other regions. 2. **Share Your Details:** - Share these bank details with clients or friends to receive payments directly into your Wise account. #### **Business Accounts:** 1. **Set Up a Business Account:** - Go to the Wise website and sign up for a business account. - Follow the instructions to verify your business information. 2. **Manage Payments:** - Pay invoices and bills with better exchange rates. - Receive payments from global customers using local account details. #### **Security and Support:** 1. **Secure Your Account:** - Enable two-factor authentication for added security. - Use PIN, biometric authentication, and Face or Touch ID. 2. **Get Help:** - Access the Help Center in the app for FAQs and support. - Contact customer service 24/7 for assistance.