TrueMoney

**TrueMoney App User Guide** Welcome to the TrueMoney App! This guide will help you navigate and use the app’s features to manage your finances, make payments, and enjoy various services easily and securely. ### 1. **Getting Started** **Download and Install the App:** - Visit the App Store or Google Play Store and search for "TrueMoney." - Download and install the app on your mobile device. **Register and Set Up Your Account:** - Open the app and select “Sign Up.” - Enter your mobile number and follow the prompts to complete your registration. - Set up a secure PIN or enable biometric authentication for added security. ### 2. **Topping Up Your Wallet** **Link a Bank Account:** - On the main menu, select “Top-Up Wallet.” - Choose “Link Bank Account” and follow the instructions to connect your bank account. - You can now transfer funds to your TrueMoney wallet directly from your bank. **Top-Up via Other Methods:** - Select “Top-Up Wallet” and choose other options like internet banking, 7-Eleven, Boonterm top-up machines, ATM, or TrueMoney kiosks. - Follow the prompts for your chosen method to add funds to your wallet. ### 3. **Making Payments** **Mobile Top-Up:** - From the dashboard, select “Top-Up Mobile.” - Enter your TrueMove H prepaid phone number or choose from your contacts. - Select a top-up amount or package, then confirm your payment. **Bill Payments:** - Tap on “Pay Bills” from the main menu. - Select the type of bill (electricity, water, credit card, etc.) you want to pay. - Enter the required details and confirm the payment. **Shopping and In-Store Payments:** - To pay at stores like 7-Eleven, McDonald’s, or Lotus, open the app and select “Scan to Pay.” - Scan the QR code at the merchant, enter the payment amount, and confirm the transaction. ### 4. **Sending and Receiving Money** **Send Money:** - Tap on “Send Money” from the dashboard. - Enter the recipient’s TrueMoney account details or select from your contacts. - Enter the amount and confirm the transfer. The money will be sent instantly without any fees. **Receive Money:** - Share your TrueMoney account details or use a custom payment link to receive money from others. - You can also create and send gift envelopes through the app for special occasions. ### 5. **Using the Virtual Debit Card** **Activate Your TrueMoney Mastercard:** - Go to “Cards” in the app and select “Activate Virtual Card.” - Follow the instructions to set up your TrueMoney Mastercard, which can be used for online shopping and subscriptions. **Manage Your Card:** - Use the app to enable or disable your virtual card at any time. - Monitor your spending and set limits directly from the “Cards” section. ### 6. **Buying Games, Apps, and More** **Purchase Digital Content:** - Tap on “Games and Apps” from the main menu. - Choose from a variety of options like buying apps, topping up LINE credit, or purchasing in-game items. - Confirm your purchase and enjoy your digital content instantly. ### 7. **Managing Your Finances** **Set Savings Goals:** - Use the “Savings” feature to set and track savings goals. - Enable automatic transfers to your savings account each time you make a purchase. **Track Spending:** - View your transaction history to monitor your spending habits. - Use notifications and reminders to stay on top of your budget. ### 8. **Security Features** **Enable Security Settings:** - Go to “Settings” and activate features like face verification or PIN lock. - Regularly update your security settings to keep your account safe. **Real-Time Monitoring:** - TrueMoney provides 24/7 real-time monitoring of your account for suspicious activity. - If you notice any unusual transactions, report them immediately through the app. ### 9. **Getting Help** **Contact Customer Support:** - Access the “Help” section in the app for FAQs or to chat with customer support. - For urgent issues, use the in-app live chat or call the 24/7 call center. **Find Nearby Services:** - Use the app to locate the nearest TrueMoney kiosks or partner merchants for in-person assistance. With this guide, you’re ready to take full advantage of the TrueMoney app’s features, making your financial transactions seamless, secure, and convenient.