Touch 'n Go eWallet

### Touch 'n Go eWallet User Guide #### **1. Getting Started** **Download and Install the App:** - Visit the App Store (iOS) or Google Play Store (Android). - Search for "Touch 'n Go eWallet" and download the app. - Note: The app does not support Android 5.0 and below. **Create an Account:** - Open the Touch 'n Go eWallet app. - Sign up using your phone number. - Follow the prompts to complete your profile setup. #### **2. Adding Funds to Your eWallet** **Linking a Bank Account:** - Go to the 'Top Up' section in the app. - Select 'Bank Transfer' and choose your bank. - Follow the instructions to link your bank account. **Linking a Credit/Debit Card:** - Go to the 'Top Up' section in the app. - Select 'Credit/Debit Card' and enter your card details. - Follow the prompts to link your card. **Auto-Reload:** - In the 'Top Up' section, enable 'Auto-Reload'. - Set a threshold amount to automatically top up your eWallet when the balance falls below it. #### **3. Making Payments** **In-Store Payments:** - Open the app and tap 'Pay'. - Scan the merchant’s QR code or present your QR code for scanning. - Confirm the payment amount and tap 'Pay'. **Online Payments:** - Select 'Pay Online' in the app. - Enter the merchant’s payment details or use the merchant's QR code. - Confirm the payment and complete the transaction. **JomPAY:** - Select 'JomPAY' from the menu. - Enter the biller code and your account/reference number. - Enter the payment amount and confirm the transaction. #### **4. Transferring Money** **DuitNow Transfer:** - Tap 'Transfer' in the app. - Select 'DuitNow' and enter the recipient’s phone number or DuitNow ID. - Enter the amount to transfer and confirm the transaction. **Wallet-to-Wallet Transfer:** - Tap 'Transfer' and select 'To eWallet'. - Enter the recipient’s phone number or eWallet ID. - Enter the amount and confirm the transfer. #### **5. Loan Services** **Applying for a GOpinjam Loan:** - Go to the 'GOpinjam' section in the app. - Enter the desired loan amount and repayment period. - Follow the prompts to complete your loan application. #### **6. Investing with GO+** **Activating GO+:** - Tap 'GO+' in the app. - Follow the prompts to upgrade your eWallet to GO+. - Transfer funds into your GO+ account to start earning daily returns. #### **7. International Remittance and Cross-Border Payments** **Using GOremit:** - Tap 'International Transfer' in the app. - Select the destination country and enter the recipient’s details. - Enter the amount to send and confirm the transaction. **Cross-Border Payments:** - Tap 'Cross-Border Payment' and select the country. - Scan the merchant’s QR code and complete the payment. #### **8. Managing Your eWallet** **Setting Up a Visa Card:** - Tap 'Card' in the app. - Follow the prompts to get your virtual Visa card. - Use the virtual card for online transactions. **Checking Transaction History:** - Go to 'History' in the app. - View and filter your past transactions. **Managing Security:** - Set up a PIN and enable biometric authentication in the 'Settings' menu. - Use 'SmartThings Find' to remotely lock or delete your eWallet if necessary. #### **9. Transportation and Parking** **Paying for Tolls and Parking:** - Add your Touch ‘n Go card in the 'Cards' section. - For tolls, install an RFID tag on your vehicle. - Use the app to pay for roadside parking in supported areas. #### **10. Additional Features** **Booking Movie Tickets:** - Tap 'Movies' in the app. - Select your preferred cinema and movie. - Choose your seats and complete the payment. **Mobile Top-Ups:** - Tap 'Top Up' and select 'Mobile Prepaid'. - Choose your service provider and enter the amount. - Confirm the top-up. #### **Support and Assistance** **Customer Support:** - Access 24/7 support via the 'Help' section in the app. - Contact customer service for any issues or inquiries. **Security and Privacy:** - Ensure your account is secure by setting up a strong PIN and enabling biometric authentication. - Your data is protected and managed according to privacy standards. Download the Touch 'n Go eWallet app today and start managing your finances effortlessly!