Step

Step: Bank & Build Credit App User Guide Welcome to the Step App! This guide will help you navigate the app’s features so you can make the most of your banking experience, build credit, save money, and earn rewards. Follow these steps to get started and take control of your financial future. Getting Started Download the App: Visit the App Store (iOS) or Google Play Store (Android) and search for “Step.” Tap “Install” to download and install the app on your device. Sign Up or Sign In: Open the app and sign in using your existing Step account credentials. If you’re new to Step, tap “Sign Up” and follow the on-screen instructions to create an account. You’ll need to provide some personal information to get started. Navigating the App Home Screen: After signing in, you’ll be directed to the home screen, where you can view your account balance, recent transactions, and access key features. Account Overview: Tap on your account to view detailed information, including your current balance, spending, and savings goals. Key Features Build Credit: Use the Step Visa Card to make purchases and automatically build your credit. The app tracks your spending and payments, which contribute to your credit history. Monitor your credit score directly from the app, and track your progress as you build a stronger credit profile. Earn Cashback: Make purchases with your Step Card at any location where Visa is accepted to earn up to 8% cashback. Your cashback rewards will be automatically credited to your account and can be used for future purchases. High-Yield Savings: Set up Savings Goals within the app to start earning 5.00% on your savings. Enable the Round Ups feature to automatically round up your purchases to the nearest dollar, with the difference added to your savings. Get Paid Early: Set up direct deposit through the app to receive your paycheck up to 2 days early. If you deposit $150 or more, you’ll be automatically entered into monthly prize drawings for cash, laptops, and shopping sprees. Move Money: Instantly send and receive money from other Step users through the app. Deposit cash at over 70,000 retail locations nationwide, and access more than 30,000 fee-free ATMs. Transfer funds between your Step account and external bank accounts easily. Investing: Start investing with as little as $1 by buying and selling stocks, ETFs, and bitcoin directly within the app. Use the Round Ups feature to turn your spare change into investments, helping you grow your wealth over time. Security Features Secure Login: The Step App uses secure login methods to protect your account information. Card Management: Instantly lock or unlock your Step Visa Card from within the app if it’s lost or stolen. Real-Time Alerts: Receive notifications for transactions, deposits, and changes to your account, helping you stay informed and in control. Troubleshooting and Support App Issues: If the app is not functioning properly, try closing and reopening it, or restart your device. Customer Support: For further assistance, tap “Help” or “Contact Us” within the app to reach Step’s customer support team.