Providers EBT by Propel

**Propel EBT (Providers) App User Guide** Welcome to Propel EBT (Providers), your all-in-one app for managing government benefits, tracking expenses, and saving money. This guide will help you navigate the app and use its features to manage your finances effectively. ### 1. **Getting Started** **Download and Install the App:** - Visit the App Store or Google Play Store and search for "Propel EBT" or "Providers." - Download and install the app on your smartphone. **Create an Account:** - Open the Propel app and follow the prompts to create an account. - Enter your personal information, including your EBT card details, to securely link your benefits to the app. ### 2. **Tracking Your Benefits** **Check Your EBT Balance:** - On the home screen, you’ll see your current EBT balance displayed prominently. - Tap on the balance to view your transaction history and spending details. **Track Other Benefits:** - Link additional benefits like WIC, Child Tax Credit, Social Security, TANF, and more by going to the “Benefits” section in the app. - Monitor all your benefits in one place, so you always know how much you have available. ### 3. **Managing Your Finances** **Set Up the Providers Card:** - Tap on the “Providers Card” tab to apply for a free debit card designed for EBT users. - Once approved, you’ll receive a physical card and a virtual card for online purchases. - Use the Providers Card for everyday spending, and enjoy features like early paydays, fee-free ATM access, and no monthly fees. **Monitor Your Spending:** - Use the app to track your expenses across all linked accounts. - Set up alerts and notifications to help you stay within your budget and manage your money more effectively. ### 4. **Saving Money** **Find and Cancel Subscriptions:** - The app will automatically identify any recurring subscriptions you have. - Cancel unwanted subscriptions directly from the app to save money. **Exclusive Offers and Deals:** - Check the “Deals” section to find exclusive discounts and offers available to EBT cardholders. - Use these deals to save on groceries, bills, and more. **Lower Your Bills:** - Propel’s concierge service can help you negotiate lower rates on your existing bills. - Tap on “Lower My Bills” and let the app handle the negotiation process on your behalf. ### 5. **Job Opportunities** **Explore the Job Board:** - Visit the “Jobs” section to find local employment opportunities. - Browse through gig jobs, part-time roles, or full-time positions that fit your schedule. - Apply directly through the app to start earning extra income. ### 6. **Security Features** **Protect Your Benefits:** - Propel offers advanced security features like blocking out-of-state transactions and monitoring suspicious activities to protect your EBT funds. - Enable these security features in the “Security” section of the app to keep your account safe. **Stay Updated on Benefit Changes:** - The app provides regular updates on any important changes to your benefits, including food stamps, Social Security, and more. - Receive notifications directly on your phone to stay informed. ### 7. **Filing Taxes** **File Your Taxes for Free:** - The Providers Card includes access to Providers Tax, a free tax filing tool. - File both your federal and state tax returns securely from your phone. - Follow the prompts in the “Tax” section of the app to get started and maximize your refund. ### 8. **Support and Assistance** **Get Help When You Need It:** - If you have any questions or need assistance, visit the “Help” section in the app. - Access FAQs, troubleshooting guides, and contact options for customer support. **Manage Your Account Settings:** - Update your personal information, manage linked benefits, and adjust your security settings in the “Settings” section of the app. With this guide, you’re now ready to use the Propel EBT (Providers) app to effectively manage your benefits, save money, and stay on top of your finances. Enjoy the convenience and security that Propel offers as you take control of your financial life.