PC Financial Mobile

PC Financial Mobile App User Guide Welcome to the PC Financial Mobile app, your convenient and secure platform for managing your PC Financial® Mastercard® and PC Money™ Account. This guide will help you navigate the app and utilize its features effectively. Getting Started Download and Install the App: Visit the App Store (iOS) or Google Play Store (Android) and search for “PC Financial Mobile.” Download and install the app on your mobile device. Log In to Your Account: Open the app and enter your username and password to log in. If you are a new user, tap on “Sign Up” to create an account by following the on-screen instructions. Navigating the App Home Screen Overview: The home screen provides an overview of your accounts, including your PC Financial® Mastercard® balance, PC Money™ Account balance, and PC Optimum™ points. Viewing Account Balances and Transactions: Tap on your PC Financial® Mastercard® or PC Money™ Account to view detailed transaction history and current balances. Swipe through your recent transactions to monitor your spending and ensure all charges are accurate. Managing Your Cards: If your card is lost or stolen, you can temporarily lock it by selecting the card and tapping the “Lock Card” option. You can also change your PIN directly from the app for added security. Spending Tracker Track Your Spending: Access the “Spending Tracker” feature to view your monthly spending trends and insights. This feature categorizes your transactions, helping you see where your money is going each month. Set Up a Budget: Use the spending insights to create a budget that aligns with your financial goals. Set spending limits for different categories, and the app will alert you when you’re close to or exceeding your budget. PC Optimum™ Points Management View Your Points Balance: On the home screen, you can see your current PC Optimum™ points balance. Tap on the points balance to view a detailed breakdown of points earned from recent transactions. Redeem Points: Use your points towards in-store or online purchases at participating retailers. You can check how many points you need for specific rewards directly in the app. Security and Alerts Set Up Security Features: Enhance your account security by enabling biometric login (Face ID or Fingerprint) in the settings section. Set up custom alerts to notify you about specific account activities, such as large transactions or when your balance is low. Receive Secure Messaging: Access secure messaging in the app to communicate with customer support for any inquiries or issues with your account. Support and Assistance Customer Support: If you need help, tap on “Support” within the app to access FAQs or contact customer service via secure messaging. You can also find information on how to resolve issues related to your account or cards. Tips for Using the App Regularly Monitor Transactions: Frequently check your transaction history to ensure all charges are accurate and identify any unauthorized transactions early. Maximize Your Points: Regularly check your PC Optimum™ points balance and take advantage of promotions to maximize your rewards. Stay Within Budget: Use the Spending Tracker to keep an eye on your spending habits and adjust your budget as needed.