Fetch Resident

For Tenants: Download and Install the App: Start by downloading the Fetch Resident app from the Google Play Store (for Android) or Apple App Store (for iOS). Once installed, open the app to begin setting up your account and managing your rental property. Create an Account or Log In: If you are a new user, sign up for an account by entering your email address, creating a password, and providing your personal details (such as your name, address, and rental property details). If you already have an account, simply log in with your credentials to access your home rental information. View Your Lease Details: After logging in, you’ll be able to view your lease agreement and important details such as rent due dates, payment amounts, and lease terms. This section keeps all your rental documents in one place for easy reference. Make Rent Payments: One of the main features of Fetch Resident is the ability to easily make rent payments directly through the app. You can securely link your payment method (credit/debit card or bank account) to the app for quick and easy rent payments. You can set up automatic payments to ensure your rent is paid on time every month without needing to worry about missing a payment. Submit Maintenance Requests: If you experience issues with your apartment or rental property, use the app to submit maintenance requests. The app allows you to describe the issue, attach photos if necessary, and track the status of your request. You can communicate directly with property managers or maintenance personnel, and the app will notify you when the issue has been resolved. Receive Notifications and Reminders: Fetch Resident keeps you informed with notifications and reminders for upcoming rent due dates, maintenance updates, or any important announcements from your property manager or landlord. You can also receive notifications about community events, building updates, or lease renewal reminders. Contact Your Property Manager: For any questions, concerns, or issues, you can easily communicate with your property manager or landlord directly through the app. Whether it’s for clarification on your lease terms, asking about property policies, or discussing renewal options, the communication tools within Fetch Resident make staying in touch effortless. Track Rent Payments and Transaction History: The app keeps a detailed record of all your rent payments and other transactions. You can view your payment history, download receipts, and keep track of any late fees or credits for future reference. Access Community Features: Depending on your building or community, Fetch Resident may offer additional features like access to community news, events, and resident services. Engage with neighbors, stay updated on community activities, and make the most of the amenities offered by your building. For Property Managers and Landlords: Sign Up and Set Up Your Property Management Account: As a property manager or landlord, sign up for an account on Fetch Resident to get started with managing your rental properties. Fill out your account details, including your property information, tenant listings, and any relevant lease agreements. Add and Manage Tenants: You can easily add new tenants to the system by inputting their information, including lease start/end dates, rent amounts, and payment preferences. You can also track tenant payment history, lease renewals, and communication records through the app. Manage Rent Collection: With Fetch Resident, you can collect rent from your tenants directly through the app. The platform makes it easy to set up automatic rent payments and send reminders to tenants who are overdue. You can also access detailed financial reports to monitor income, expenses, and other financial transactions related to your properties. Track Maintenance Requests: As a property manager, you can oversee all maintenance requests submitted by tenants. The app allows you to track the status of each request, assign tasks to maintenance staff, and ensure that issues are resolved promptly. You can communicate directly with tenants and maintenance personnel, ensuring a seamless experience for both parties. Send Announcements and Notifications: Fetch Resident provides a tool for sending announcements and notifications to all tenants or individual tenants. You can inform them of important updates, upcoming inspections, or building-wide maintenance. Notifications can be sent via email or directly through the app for instant communication. Access Financial and Lease Reports: Fetch Resident provides property managers and landlords with detailed financial reports, including rent payment history, late fees, and other charges. You can track and manage your rental income effectively. Additionally, you can access and manage tenant lease agreements, renewals, and other documentation through the platform. Manage Leasing Documents: The app allows you to store, manage, and share lease documents electronically. Whether you're drafting a new lease, managing renewals, or organizing contracts, Fetch Resident simplifies the document management process. Provide Customer Support to Tenants: Fetch Resident allows landlords and property managers to provide dedicated customer support for tenants. Respond to questions, address issues, and maintain strong communication for a positive renting experience. Stay Organized with Task Management: Keep track of important tasks like lease renewals, rent collection, maintenance scheduling, and other property management duties. Fetch Resident offers a simple and intuitive way to stay organized.