DCU Digital Banking

### DCU Digital Banking App Usage Instructions Welcome to the DCU Digital Banking app, your comprehensive tool for managing your finances with ease and control. Below are step-by-step instructions to help you navigate and make the most of the app's features. #### Getting Started 1. **Download the App:** - Install the DCU Digital Banking app from your device’s app store. 2. **Log In:** - Use your DCU online banking credentials to log in. If you haven’t enrolled in online banking, visit the DCU website to sign up. 3. **Enable Quick Balance:** - For quick access, you can set up Quick Balance. This allows you to check your account balances without logging in. #### Navigating the App 1. **Home Screen:** - After logging in, you’ll land on the home screen where you can view your account balances, recent transactions, and other quick-access features. 2. **View Account Details:** - Tap on any account to see detailed information, including transaction history and pending transactions. 3. **Transfer Money:** - Select the “Transfer” option to move funds between your DCU accounts or to external accounts. Follow the prompts to complete the transfer. 4. **Deposit Checks:** - Use the “Deposit Checks” feature to deposit checks directly from your mobile device. Simply follow the on-screen instructions to take pictures of your check and submit. 5. **Pay Bills:** - Access the “Bill Pay” feature to schedule payments to credit cards, utilities, and other payees. You can set up one-time or recurring payments as needed. 6. **Set Up Alerts:** - Go to the settings menu to customize account alerts. Choose the alerts you want to receive and set preferences for when and how you get notified. #### Advanced Features 1. **FutureLook™:** - Use FutureLook™ to forecast your financial future. This tool analyzes your income, recurring expenses, and daily spending to predict your account balance over time. 2. **Payment Planner:** - Navigate to the Payment Planner to explore different payment strategies for your loans. This tool will show you how extra payments can reduce your interest and shorten the repayment period. 3. **Set Financial Goals:** - Use the “Goals” feature to create and track your financial goals. Set targets for savings, debt repayment, or other financial objectives, and monitor your progress. 4. **Manage Cards:** - Under the account settings, you can lock or unlock your debit or credit cards, reset your PIN, and request new cards if needed. 5. **Find ATMs and Branches:** - Use the “Locator” feature to find the nearest DCU branches and ATMs. #### Security Features 1. **Enable Fingerprint or Face ID:** - For added security, enable biometric login using your device’s fingerprint or facial recognition features. 2. **Quick Lock:** - If your card is lost or stolen, use the Quick Lock feature to immediately block your card from unauthorized use. 3. **Update Personal Information:** - Keep your profile up to date by changing your contact details under account settings. #### Getting Help 1. **Customer Support:** - Access 24/7 support directly from the app. Use the “Contact Us” option to chat with a representative, call customer service, or send a secure message. 2. **FAQs and Tutorials:** - Visit the Help section within the app for answers to common questions and step-by-step tutorials on using the app’s features. By following these instructions, you can effectively manage your finances with the DCU Digital Banking app, making your banking experience easier and more efficient.