Ally

**Ally App User Guide** Welcome to Ally, your all-in-one financial management app. This guide will help you navigate the Ally app and utilize its features to manage your banking, auto loans, investments, and home loans efficiently. ### 1. **Getting Started** **Download and Install the App:** - Visit the App Store or Google Play Store and search for "Ally." - Download and install the app on your smartphone or tablet. **Create or Log In to Your Account:** - Open the Ally app and either create a new account or log in using your existing Ally credentials. - If you’re new to Ally, follow the prompts to set up your account with your personal information and link your bank, auto, invest, or home loan accounts. ### 2. **Managing Your Auto Loans** **Make Vehicle Payments:** - On the home screen, tap “Auto” to view your vehicle loans. - Choose “Make a Payment” to schedule a one-time payment or set up Auto Pay for recurring payments. - You can manage payments for multiple vehicles from your Snapshot. **Check Your FICO® Score:** - Access your free FICO® Score updates regularly in the Auto section to monitor your credit health. ### 3. **Banking with Ally** **Savings and Spending Accounts:** - Tap “Bank” on the main dashboard to access your Ally Bank accounts. - Use smart savings tools like “Buckets” to organize your savings goals and “Boosters” to help you save more efficiently. - Avoid monthly maintenance fees and manage your money with no hidden charges. **Make Payments and Transfers:** - From the Bank section, you can transfer money between accounts, pay bills, and set up direct deposits. - Early direct deposit allows you to receive your paycheck up to two days sooner. ### 4. **Using Your Ally Credit Card** **Manage Your Credit Card:** - Tap “Credit Card” to view your Ally Mastercard account. - Make secure payments, review your credit card statements, and check your FICO® Score for free. **Monitor Spending:** - Keep track of your spending and set up alerts to stay within your budget. ### 5. **Investing with Ally** **Robo Portfolio:** - Tap “Invest” and choose “Robo Portfolio” to start automated investing. Select your strategy and choose between a cash-enhanced portfolio with no advisory fee or a market-focused portfolio with a fee. **Self-Directed Trading:** - For hands-on investors, use “Self-Directed Trading” to trade commission-free on eligible U.S. stocks and ETFs. Access real-time data and research tools to make informed decisions. **Personal Advice:** - If you prefer personalized investment advice, start with a $100,000 minimum in assets and receive ongoing guidance from a dedicated advisor. You can manage all your assets, even those not held with Ally. ### 6. **Managing Your Home Loan** **Track Loan Progress:** - Tap “Home” to view your mortgage details and track your progress toward paying off your home loan. - Set up autopay for recurring mortgage payments with no additional fees. ### 7. **Security Features** **Enhance Account Security:** - Ally uses two-factor authentication to protect your account. Security codes are required when logging in from unrecognized devices. - Ally guarantees the safety of your online and mobile transactions with their security promise. ### 8. **Support and Assistance** **Access Customer Support:** - If you need help, visit the “Support” section in the app for FAQs, tutorials, and contact options. - Ally’s customer support is available to assist you with any issues related to your bank, auto, invest, or home loan accounts. **Manage Account Settings:** - In the “Settings” section, you can update your personal information, change security settings, and manage linked accounts. With this guide, you are now equipped to use the Ally app to manage all aspects of your financial life, from banking and auto loans to investing and home loans. Enjoy the convenience and security that Ally offers, all in one place.